Privacy Policy
Last updated: Oct 19, 2026
Who we are
Korax Systems (“we”, “us”) manufactures steel core rack systems and is based in Fort Frances, Ontario, Canada. This policy explains how we collect, use and protect personal information through our website, coreracks.ca. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
We only collect personal information that you choose to give us through our contact form: your name, email address, phone number, and any details you include in your message.
We do not ask you to create an account, and we do not collect payment information through this website.
How we use it
We use your information to:
- respond to your inquiry or quote request
- prepare estimates and discuss your project
- follow up on work you have requested from us
We do not sell, rent or trade your personal information. We will not use it for any other purpose without your consent, unless required by law.
Consent
By submitting our form, you consent to us using your information as described in this policy. You may withdraw your consent at any time by contacting us. This may limit our ability to respond to your request.
Who we share it with
We share your information only with service providers that help us run our website and email, such as our website host and email provider. They may only use it to provide services to us.
Some of these providers may store information on servers outside Canada, including in the United States. Information stored outside Canada may be subject to the laws of that country.
Cookies and third-party content
Our website uses only the basic cookies needed for it to function. We do not use cookies for advertising or to track you across other websites.
Our contact section includes a map provided by Google Maps. The map does not load until you choose to load it. Once loaded, Google may collect information such as your IP address and set its own cookies, as described in Google’s Privacy Policy (policies.google.com/privacy).
How long we keep it
We keep your information only as long as we need it to respond to your inquiry, complete any related work and meet our legal and business obligations. After that, we securely delete it.
How we protect it
We use reasonable safeguards to protect your information, including secure (HTTPS) connections and restricted access to our systems. No method of transmission over the internet is completely secure, but we take care to protect the information you share with us.
Your rights
You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. We will respond within 30 days.
Contact us
If you have questions about this policy or how we handle your information, contact our office:
Dan Degagne
Korax Systems
Fort Frances, Ontario, Canada
Email: dan@coreracks.ca
Phone: 807-275-9515
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the date it was last updated.